SmartProcurai Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

1.1 Personal Information: When you register, we collect your name, email address, company information, and payment details.

1.2 Usage Data: We collect information about how you use our Service, including AI requests, document generation, and feature usage.

1.3 Procurement Data: We store your procurement documents, RFPs, contracts, and related business information.

2. How We Use Your Information

2.1 Service Provision: To provide and maintain our Service, process payments, and send service-related communications.

2.2 AI Improvement: To improve our AI models and provide better procurement content generation (all data is anonymized for training).

2.3 Communication: To send you technical notices, updates, security alerts, and support messages.

2.4 Analytics: To understand how our Service is used and improve user experience.

3. Data Protection & Security

3.1 Encryption: All data is encrypted in transit (SSL/TLS) and at rest (AES-256).

3.2 Access Controls: Strict access controls limit employee access to your data.

3.3 Data Backup: Regular backups ensure data durability and business continuity.

4. Data Sharing

4.1 Service Providers: We share data with trusted third parties who assist in operating our Service (payment processors, hosting providers).

4.2 Legal Requirements: We may disclose information if required by law or to protect our rights.

4.3 Business Transfer: In case of merger or acquisition, user information may be transferred.

4.4 No Sale of Data: We do not sell your personal information to third parties.

5. Your Rights

5.1 Access & Correction: You can access and update your personal information through your account settings.

5.2 Data Export: You can export your procurement data at any time.

5.3 Account Deletion: You may request account deletion, which will permanently remove your personal data.

5.4 Marketing Communications: You can opt-out of marketing emails at any time.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for legal compliance and business operations.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

8. Cookies and Tracking

We use cookies and similar technologies to analyze trends, administer the website, and track users' movements around the site.

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@smartprocurai.com